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Wednesday, July 30 • 10:45 - 12:00
Discover Your Product’s Quality Attributes Before They Discover You (Ellen Gottesdiener, Nanette Brown) LIMITED

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Limited Capacity seats available

Quality attributes, such as performance, usability, robustness, and more, are essential for customer satisfaction and can often have a significant impact on technology selection and design. However, quality attributes are challenging for customers to articulate and are notoriously difficult to elicit. They lurk below the level of user consciousness as unspoken expectations or sometimes as unanticipated delighters. User stories, the most common way for agile teams to identify user requirements, don’t directly accommodate quality attributes. Consequently quality attributes are often forgotten or ignored until they waylay teams in later delivery cycles, causing user dissatisfaction, deferred value and unnecessary rework.

In this workshop, we explore techniques that engage customers and technical people alike in proactively uncovering these crucial requirements. You will learn how to integrate quality attributes into your requirements discovery practices using all of the product dimensions. [These dimensions](http://www.discovertodeliver.com/image/data/Resources/visuals/DtoD-7-Product-Dimensions.pdf) include user role and action (which are articulated in user stories) and they also incorporate less commonly considered aspects of your product--interface, data, control and environment.

You will see how to uncover quality attributes by exploring both functional and nonfunctional dimensions of product requirements. We will discuss specification techniques to ensure that quality attributes requirements are comprehensible and testable. You will learn how to promote quality attributes from afterthought to first-class citizens in the world of agile requirements.

Quality attributes can be discovered—if you know how and where to look. Join Ellen and Nanette in a fast-paced survey of key practices to help you elicit and specify quality attributes on your agile project so you can holistically determine and specify product needs.


Nanette Brown

Senior Associate, EBG Consulting
avatar for Ellen Gottesdiener

Ellen Gottesdiener

Product Coach, EBG Consulting, Inc.
Ellen is a Product Coach and CEO of EBG Consulting focused on helping product and development communities produce valuable outcomes through product agility. Ellen is known in the agile community as an instigator and innovator for collaborative practices for agile product discovery... Read More →

Wednesday July 30, 2014 10:45 - 12:00 EDT
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