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Thursday, July 31 • 10:45 - 12:00
Building a Culture of Operational Excellence (Arup Chakrabarti) LIMITED

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Limited Capacity seats available

For many companies, Software Operations is something that is kept completely separate from Software Development. Now, with infrastructure automation frameworks blurring the lines between what is Software Operations and Development, how do teams decide on who owns what? How do teams not end up pointing the finger at each other when something breaks? In this talk, we will focus on tactics and strategies that can be used in getting teams to work better together and helping engineers think of Operational Excellence with every line of code written. We will cover how many companies are moving to a distributed operations model and how they are able to reinforce ownership.

avatar for Arup Chakrabarti

Arup Chakrabarti

Engineering Manager - Operations Engineering, PagerDuty
Arup has been working in the space of software operations since 2007. He started out at as an Operations Engineer at Amazon, helping to reduce customer defects with multiple teams for the Amazon Marketplace. Since then, he has managed and built operations teams at Amazon and Netflix to help improve availability and reliability. He currently works at PagerDuty, where he is part of the Operations Engineering Team.

Thursday July 31, 2014 10:45 - 12:00